Privacy Policy

This Privacy Policy describes how Hovamo (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from hovamo.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

2. How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

3. What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you.

A. Information We Collect Directly from You Information that you directly submit to us through our Services may include:

Contact details: Name, address, phone number, and email.
Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information: Username, password, security questions, and other account security details.
Shopping information: Items you view, put in your cart, or purchase; loyalty points, reviews, referrals, or gift cards.
Customer support information: Information you choose to include in communications with us (e.g., sending a message through the Services).

B. Information We Collect about Your Usage We may automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device information, browser information, network connection details, IP address, and other information regarding your interaction with the Services.

C. Information We Obtain from Third Parties We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

eCommerce Platform: Companies who support our Site and Services, such as Shopify.
Payment Processors: Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders.
Tracking Technologies: When you visit our Site, open emails, or interact with our advertisements, we or third parties may automatically collect certain information using pixels, web beacons, and cookies.

4. How We Use Your Personal Information

Providing Products and Services: To process your payments, fulfill your orders, send notifications related to your account/orders, manage your account, arrange for shipping, and facilitate returns/exchanges.
Marketing and Advertising: To send marketing communications by email, text, or mail, and to show you advertisements for products or services.
Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
Communicating with You: To provide customer support and improve our Services.

5. Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies. Please keep in mind that removing or blocking Cookies can negatively impact your user experience.

Global Privacy Control (GPC): Our website recognizes the Global Privacy Control (GPC) signal. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt-out of sharing/targeted advertising for the associated browser or device.

6. How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate purposes, and other reasons subject to this Privacy Policy. Such circumstances may include:

Service Providers: With vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
Business and Marketing Partners: To provide services and advertise to you.
Affiliates: With our affiliates or within our corporate group.
Legal & Business Transactions: In connection with a merger, bankruptcy, or to comply with applicable legal obligations (subpoenas, search warrants).

Disclosure Categories (Past 12 Months): We have disclosed the following categories of personal information for business purposes:

Identifiers (Contact details, Order info) -> Shared with Vendors & Marketing Partners.
Commercial Information (Shopping history) -> Shared with Vendors & Marketing Partners.
Internet Activity (Usage Data) -> Shared with Vendors & Marketing Partners.

7. Third Party Websites and Links

Our Site may provide links to websites operated by third parties. We are not responsible for the privacy or security policies of such sites. Please review their privacy policies before providing them with your information.

8. Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

9. Security and Retention of Your Information

Please be aware that no security measures are perfect. We recommend that you do not use insecure channels to communicate sensitive information to us. We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.

10. Your Rights

Depending on where you live, you may have the following rights:

Right to Access / Know: Request access to personal information we hold about you.
Right to Delete: Request that we delete your personal information.
Right to Correct: Request correction of inaccurate information.
Right of Portability: Request a copy of your data transferred to a third party.
Right to Opt-out: Direct us not to “sell” or “share” your personal information for targeted advertising.
Withdrawal of Consent: Withdraw consent where previously given.

To exercise these rights, please contact us at the email provided below.

11. Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

12. International Users

Please note that we may transfer, store, and process your personal information outside the country you live in (including the United States). Your personal information is also processed by staff and third-party service providers in these countries. We rely on recognized transfer mechanisms (such as Standard Contractual Clauses) for cross-border data transfers.

13. Contact

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Email: [email protected]
Address: 1001 S. Main St. # 2388, Kalispell, MT 59901
Business Hours: Mon – Fri / 8:00 AM – 5:00 PM